1. Scope
This policy applies to every campaign created through Viewnex, on every channel: YouTube, Google Search, Google Display, Performance Max, Facebook, Instagram and TikTok. Each channel also enforces its own advertising policies, and those apply on top of this one.
2. Real advertising only
Viewnex delivers reach exclusively through official advertising platforms. We do not supply, resell or simulate bot traffic, fake views, artificial watch time, subscribers, followers, likes or comments, and we will close accounts that ask us to.
3. Content ownership
You must own the content you promote, or hold documented permission from the rights holder. This includes video, music, images, logos and any brand names used in creative.
4. Prohibited content
We will not run campaigns for hate speech or harassment, dangerous or harmful acts, sexually explicit material, illegal goods and services, weapons and explosives, misleading medical or financial claims, get-rich-quick schemes, malware or deceptive downloads, or content that infringes copyright or trademarks.
5. Restricted categories
Some categories can run only with extra verification or in limited territories, including alcohol, gambling, financial services, healthcare and political content. Where a platform requires certification, that certification is your responsibility.
6. Campaign review
Managed campaigns are reviewed by the Viewnex team before launch, and every campaign is additionally reviewed by the advertising platform. Passing our review does not guarantee platform approval, and either review can reject or pause a campaign at any time.
7. Rejections and appeals
If a campaign is rejected we show the reason in your dashboard along with what needs to change. You can edit the creative or targeting and resubmit. Where the platform provides an appeals process, we will tell you how to use it.
8. No guaranteed results
Estimated views, impressions and costs shown in Viewnex are ranges based on typical advertising costs. Actual delivery depends on your content, targeting, budget, competition and platform decisions. No specific result, ranking, monetisation outcome or organic growth is promised.
9. Self-serve responsibilities
On self-serve channels the campaign runs in an ad account you own and the platform bills your spend directly. You remain the advertiser of record and are responsible for compliance, billing and any platform enforcement action against that account.
10. Enforcement
Breaching this policy can lead to a campaign being paused or cancelled, a refund of unspent budget only, and suspension of your Viewnex account. Repeated or deliberate breaches are grounds for permanent closure.
11. Contact
Questions about whether something can be promoted? Email support@viewnexapp.com before you pay, and we will tell you plainly.
This document is maintained by Growth Automator LLC and reflects the current state of the Viewnex service. For a printable copy, contact support@viewnexapp.com.