Refunds, cancellation and downgrades

What happens to your data, credits and campaigns when a plan changes.

3 min readUpdated August 21, 2026

  • A managed campaign rejected before any advertising spend is refunded in full, including the 20% management fee
  • Once advertising has begun, unused advertising budget is refunded; management fees already earned are not
  • Subscription fees cover the period already served and are not prorated on cancellation
  • AI credits are consumable and are not refundable once used
  • Downgrading keeps your data but locks features above your new plan

Cancel from Billing at any time. Access continues until the end of the current period.

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